Refund policy

Returns & Refunds

We want you to feel happy with your OBG Hair Nectar. If you’re not satisfied, contact us through our website within 30 days of receiving your order to request a return under our money-back guarantee.

Please include your order number and a photo showing the remaining product. We welcome your feedback and will provide return instructions.

Customers are responsible for return postage. Once we receive your return, we’ll process your refund to your original payment method.

If your order arrives damaged or you receive the wrong item, please contact us so we can put it right.

This guarantee does not affect your statutory rights.